Service contracts

Proactive, preventive, and performance-driven support for your wind converters

Predictable service. Proven performance.

With a ConverterTec Service contract, you’re not just reacting to problems, you’re preventing them. Our packages combine expert support, guaranteed response times, and spare-part management to keep your converters operating efficiently and reliably year after year.

Whether you manage a single site or a large fleet, our contracts give you peace of mind through predictable service costs, prioritized access to our experts, and faster recovery when downtime isn’t an option.

Confidence. Control. Continuity.

Unplanned downtime and slow response can cost more than just time, they impact operational continuity, system performance, and service reliability. Our service contracts give you peace of mind with guaranteed repair times, 24/7 access if needed, technical support, and rapid dispatch of parts.

You also benefit from insights based on KPIs, performance reviews, and lifecycle recommendations, ensuring your fleet is operating as efficiently as possible, backed by specialists who know your converters inside and out.

Comprehensive coverage that adapts to you

No two operators are the same. That’s why ConverterTec Service contracts are available in flexible levels, from essential support to full performance packages, designed to match your technical and operational needs.

Whether you’re an independent service provider managing multiple turbine brands or an asset owner seeking predictable coverage, our contracts provide the tool which enables you to get the converters O&M under your own control.

Feature set

Priority support

Guaranteed response times and expert access, including 24/7 availability in selected tiers.

Spare-part readiness

Optional 24-hour dispatch and lifecycle-optimized inventory management.

Repair assurance

Guaranteed turnaround times for converter repairs performed in-house.

Performance insights

Regular KPI reviews and recommendations from experienced engineers.

Training & tools

Access to converter-specific training, software, and diagnostics.

Lifecycle support

Preventive service planning aligned with your long-term asset strategy.

Choose the right level of coverage

Each service contract includes clear deliverables and flexible options around:

On-call technical support
Spare-part access and logistics
Travel-readiness of service engineers
Training, software, and diagnostics
Lifecycle monitoring and reporting

Looking for something more specific? We also offer fully customized packages, tailored to your fleet size, technology mix, and performance goals.